Mortgage Advice in St Helens for First-Time Buyers & Remortgages

Looking for a trusted mortgage broker in St Helens? We provide expert mortgage and protection insurance advice for first-time buyers, home movers and homeowners looking to remortgage. Based in the heart of St Helens, we proudly support clients across Liverpool, Manchester, Widnes and Warrington, with our mortgage and protection services also available nationwide. We’re here because we care.

Moving Home

Moving to a new house can be one of the most stressful and time-consuming aspects of your life......

Remortgage

Are you already a homeowner? Is your current mortgage deal expiring?......

First Time Buyers

We know here at The Mortgage Family that when you are purchasing your first home, it can be very......

Life Insurance

At The Mortgage Family, We understand that taking a mortgage out will probably be one of the largest financial commitments you will make.

Buildings & Contents Insurance

The mortgage is ready to go & now you are ready to complete the purchase and move into your new property,.......

Income Protection

The Mortgage Family understands the major impact taking time off work due to injury/sickness can have on your income...

Critical Illness Insurance

Most of our clients consider life insurance when taking out a .....

The Mortgage Family

5.0

Based on 41 reviews

review us on

Amy Trimnell

2 months ago

Would highly recommend mark he was amazing from start to finish he give honest advice and secured mortgage offer. Very helpful and professional

lee mcgaw

2 months ago

Re-mortgage sorted quickly, after our 5 year mortgage deal ended, and thank you for passing on the 2 rate reductions that have come through in the last 2 weeks. I know it’s been extra paperwork for you, and it’s saved us money. Great values displayed, thinking of your customers 🙂

Kirsten L

3 months ago

I cannot recommend Mark from The Mortgage Family highly enough. Our remortgage was not the most straight forward case, and after previously working with another broker who submitted two applications which ultimately fell through, we were left feeling frustrated, anxious and losing confidence that an application would be successful. Communication with the previous broker was extremely slow during a stressful time and progress seemed to stall repeatedly.

We were then recommended Mark by two different people so contacted him immediately. Within an hour Mark had replied to acknowledge our message and arranged a meeting to discuss our case further. From the moment Mark took over, the experience was completely different. He was proactive, very knowledgable and the communication from him was second to none. He took the time to fully understand our circumstances, ensured we had the correct supporting documents for submitting an application and once we received a Decision in Principle he took the time to ensure we fully understood the finer details of the offer. All his work ultimately secured a successful remortgage.

His professionalism and responsiveness made a stressful situation much easier to manage, and myself and my partner are extremely grateful for his support. I would not hesitate to recommend him to anyone.

Andy Webster

3 months ago

Nicky was great to deal with, a huge help from start to finish and explained everything clearly. Fantastic service.

Sean Moxham

3 months ago

Excellent service. Mark was soo helpful. Good through every stage. Highly recommend

RACHEL HINDES

3 months ago

I can’t recommend Mark at The Mortgage Family highly enough!

I’ve just completed a remortgage with his help, and throughout the whole process Mark was extremely professional, helpful, and responsive. He was always super prompt in getting back to me whenever I had questions, which made everything feel straightforward and stress-free.

Excellent service from start to finish — thank you, Mark!

Hoglis Valentino

6 months ago

I cannot thank Mark from The Mortgage Fairy enough for the incredible support he has given me throughout my shared ownership deal.
He helped me secure the best lender not just for my first purchase of shares, but also later when I staircased to buy additional shares. Throughout both processes, Mark was consistently supportive, informative, and patient. He took the time to explain everything clearly and made what could have been a stressful experience feel manageable and reassuring.
I will always be grateful for his guidance and dedication. Having someone so knowledgeable and approachable made a huge difference, and I’m truly glad he was there to help me at every stage.
I would highly recommend Mark to anyone going through the shared ownership process.

Sophie

6 months ago

I would highly recommend Mark at The Mortgage Family. Before finding Mark, I contacted a high street lender who wasn’t very helpful and didn’t provide any clear options.

Mark reassured us from the start that there would be options available and that he would do everything he could to help and he absolutely did. As first time buyers, we’re delighted to say we’ve now received our mortgage offer.

We really appreciate all your help and support throughout the process. Thank you so much ☺️

David Macpherson

7 months ago

Huge thanks to Mark at the Mortgage Family for his help with my recent re mortgage. Having approached my current lender (well known high street bank) to be told what I wanted wasnt possible. I reached out to Mark who had been recommended to me by a friend. Mark was incredibly thorough, friendly and did exactly what he said he would everytime, consistent contact and updates. I'm delighted with the end result and the speed in which it has been achieved. I would highly recommend getting in touch with Mark for any mortgage needs. Thanks again Mark

Mortgage Advice in St. Helens, Serving Nationwide

Our mission is to provide you with the most suitable mortgage and protection advice so you can make informed financial decisions. We pride ourselves on our transparency, making sure you’re in the know every step of the way.