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    The Mortgage Family > Cookies Policy

Cookies Policy

    Cookies

    Our website uses cookies to distinguish you from other users of our website. A cookie is a small file of letters and numbers that I put on your computer. Cookies contain information that is transferred to your computer’s hard drive.

    The cookies I use are ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.

    You can find more information about the individual cookies I use and the purposes for which I use them in the table below:

    NameExpirationDescription
    _ga2 yearsUsed to distinguish users.
    _gat10 minutesUsed to throttle request rate.
    __utmat2 years from set/updateUsed to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
    __utmt10 minutesUsed to throttle request rate.
    __utmb30 mins from set/updateUsed to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
    __utmcEnd of browser sessionNot used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
    __utmz6 months from set/updateStores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
    __utmv2 years from set/updateUsed to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.
    eucookie1 yearUsed to record displayed cookie disclaimer notification

     

    These cookies do not record any personally identifiable information (PII).

    You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

    CHANGES TO OUR PRIVACY & COOKIES POLICY

    Any changes I may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy and Cookies Policy.

    Important Notes on Protecting your own Data

    Please be aware of cybercrime and protecting your own information online, particularly financial information. Do not send unsecure personal information over the internet. I recommend you use encryption software or provide any information to us using the online tools I provide.

    Do not respond to emails asking you to pay money. Never make a payment purely in response to an email. Always call the company to validate any payment requests and check the phone number independently from the email (i.e. via a secure web site). If you receive a phone call asking for payment ensure you are satisfied the call is genuine, or else call the company back to check. HL Partnership Limited will not take responsibility if you transfer money to a fraudster in error.

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    Here at The Mortgage Family provide a high-quality personal service which will enable us to build a long-term meaningful relationship with you.

    First floor, Court Building
    Alexandra Business Park
    Prescot Road, St. Helens
    Merseyside, WA10 3TP

    0330 912 2520

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    AR Disclosure

    The Mortgage Family, a trading style of The Mortgage Family Limited, is an appointed representative of HL Partnership Limited which is an appointed representative of HL Partnership Limited which is authorised and regulated by the Financial Conduct Authority. The Mortgage Family Ltd is registered in England and Wales with company number 12986572. Registered office 3rd Floor 5 Temple Square, Temple Street, Liverpool, United Kingdom, L2 5RH.

    RISK WARNINGS

    Your home may be repossessed if you do not keep up repayments on your mortgage or other debt secured on it. Think carefully before securing any other debts against your home.

    FEE

    There may be a fee for mortgage advice. The precise amount will depend upon your circumstances, but we estimate it will be £395.

    JURISDICTIONAL STATEMENT

    The guidance and/or information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK

    © Copyright 2026 The Mortgage Family | Website Developed By Breeze Development

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    Privacy Overview

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